EON The Platinum Advantage

EON Bank Credit Cards. Free For Life!*Stepping into the world of privileges, we at EON Bank Group strive very hard to deliver the highest quality service for our esteemed Platinum Cardholders. Besides countless discounts from Platinum MasterCard collection, we too have a range of exclusive programmes to ensure that you deserve the very best from us.
The Platinum Advantage
Here are some reasons why you should have your very own EON Bank Group Platinum MasterCard:
Features & Benefits

The Platinum Edge
FREE For LifeWhy settle for the usual charges on annual fees when EON BANK GROUP Credit Cards are FREE for Life. That’s right! You don’t have to worry about annual fees for your credit card, both Principal and Supplementary Platinum Cardholders will receive an annual fee waiver for the first year and need only use the Card 36 times in each of the subsequent years for annual fee waivers.
The Platinum Advantage from us at EON BANK GROUP
FREE Personal Accident Insurance Coverage for 12 monthsUpon activation, you will automatically be protected with 12 months FREE Personal Accident Insurance coverage, which provides accidental death and injury cover of up to RM100,000.
FREE Travel Personal Accident And Inconvenience BenefitsYou will automatically receive FREE Travel Accident and Inconvenience Benefits of up to RM2,000,000 when you charge your travel purchases to your EON BANK GROUP Platinum MasterCard Credit Card. You will also be covered for any inconvenience due to any flight delays, luggage lost or missed connections. This benefit is also extended to your spouse and children below 23 years when their tickets are charged to your card.
Platinum
Free Travel Accident Coverage
Up to RM2,000,000
Delayed Luggage (6 hours or more)
Up to RM6,000
Luggage Lost (within 48 hours of arrival)
Up to RM6,000
Missed Connections(Due to the late arrivals of incoming flights and no alternative onward transportation provided within 4 hours of arrival)
Up to RM500
Flight Delay, Cancellation or Denied Boarding
RM500The insurance coverage provided above is subject to the terms and conditions underwritten by the respective insurance partners appointed by EON BANK GROUP. For enquiries and claims, kindly contact our Customer Service Hotline.
Exclusive Will Writing ServicesBecause life is filled with uncertainties, we are committed to provide you with peace of mind with special will writing services at privileged prices, exclusively for Platinum cardholders.
‘Privileges for Life’ ProgrammeLet EON BANK GROUP enhance your lifestyle with a myriad of choice discounts, exclusive privileges and unique offers from an amazing range of retailers, restaurants and hotels, which are part of our ‘Privileges for Life Programme’. Check out our latest offers in our Plus+Privileges Newsletter.
‘Bonus Plus’ Rewards ProgrammeIrresistible merchandise awaits you! Just accumulate ‘Bonus Plus’ Points whenever you use your EON BANK GROUP Platinum MasterCard Credit Card. You will be rewarded with ONE ‘Bonus Plus’ Point for each Ringgit charged to your card. The more you use the card, the more ‘Bonus Plus’ Points you’ll earn and the more choices of merchandise you will have! Choose from our wide range of gift items in our Plus+Rewards catalogue & Redeem for your loved ones today!
Call for Cash As our distinguished and preferred customer, it is our privilege to offer you the EON Bank Group Credit Card Call-For-Cash Instalment Programme! You can withdraw up to 100% of your available credit limit (subject to availability) by calling 03-2601 0822 and state the amount you required. No daily interest, just a one-time charge from as low as 2.99%. Best of all, you get to choose from many flexible repayment options of up to 36 months instalment plan that best suit your financial needing.
Balance Transfer PlanYou can now choose to transfer from your other banks’ outstanding credit card balances with the EON BANK GROUP Balance Transfer Plan. Save more money with our low interest rates when you apply for the Balance Transfer Plan you want, with a choice of up to 48 months payment tenure!
Zero Interest Installment PlanOur Zero Interest Installment Plan will enhance your spending power and let you live life to the fullest. Just choose from our wide range of participating merchants and select the product of your choice and enjoy flexibility of up to 48 months in easy installment payments with no interest!
My Payment PlanGet the extra edge when you shop and bank on us to take care of all your purchases at anywhere and anytime with the EON BANK GROUP ‘My Payment Plan’. Just call our Customer Service Hotline within 30 days of purchase or before your next credit card statement, whichever is earlier to arrange for the instalment plan of your choice of up to 36 months.
Year-End Account SummaryAt the end of each year, all Platinum MasterCard Cardholders will receive a year-end account statement that displays your Platinum’s total spending for the year, grouped into major merchant categories besides your regular monthly statement. This of course provides you the convenience that ensures your finances are well planned. It is a way of showing our commitment to delivering the best throughout the year.
3-D Secure Online PaymentIn order to ensure you fully enjoy the benefits of shopping online, we’ve introduced the 3-D Secure Online Payment System. To make any online transactions, the 3-D Secure Online Payment requires you to verify your account details and enter a personal password for all transactions. Just call our Customer Service Hotline to request for your 3-D Secure Online PIN.
24-Hour Platinum Priority HotlineIf you’re in need to get quick access to emergency cash, you’ll be happy to know help is just a phone call away. Just call our EON BANK GROUP Platinum Priority Hotline at 03-2616 1188 for general enquiries, to request for a temporary increase in your credit limit or to report your lost or stolen card and more. Our Platinum Priority Hotline is available 24 hours a day, 7 days a week to attend to all your needs.
The Platinum Convenience from MasterCard
PLATINUM MasterCard CollectionWhen you are an EON BANK GROUP Platinum MasterCard Cardholder, you will enjoy special privileges and savings from some of the most prominent travel organizations, hotels and partners. These privileges will be provided by MasterCard International and updated from time to time.For more info, visit www.mastercardplatinumcollection.com or www.mastercardmoments.com
CONCIERGE ServicesWith EON BANK GROUP Audi Circle Platinum MasterCard, you can rest assured that all your needs and wants will be well taken care of. From making your travel arrangements to dining reservations, you can rely on the MasterCard Concierge service team to provide you with any kind of personal assistance services anytime you need.Following are the services that you can enjoy:Pre-Departure Information (Hotline Services)MasterCard Moments Concierge Services is able to quickly provide the following pre-departure information upon an eligible Cardholder’s request:• Passport, visa, and immunization/inoculation requirements• Foreign currency exchange rates• Weather forecasts and average seasonal temperatures• Embassy and Consular referrals• General information on local customs• General Information on business etiquette• Information on national holidays and standard business hours• Travel advisories & customs information• Local voltage information• Value-Added Tax regulations (excluding any legal advice, interpretation or analysis of such laws) and many more.Travel/Personal Assistance ServicesLocating cash accessibility by bank referral, money wiring center or ATM. Emergency Bail AssistanceProviding emergency bail payment set up aid.Emergency Payment AssistanceAdvancing funds for expenses payments at the eleventh hour.Legal ReferralsOffering choices of professional legal service providers’ contacts.Legal AssistanceBooking appointments with referred lawyers on your behalf.Interpretation Assistance24 hours, 7 days a week, 365 days a year multi-lingual interpretation assistance services in more than sixty (60) languages.Vehicle Repatriation ServicesPreparing for your unforeseen circumstances by providing vehicle repatriation services.Urgent Message RelayRelaying urgent messages to designated contacts when needed.Luggage AssistanceExtending a helping hand in locating lost luggage and giving regular search status updates.Medical Travel Emergency Services• Medical Consultation, Evaluation and Travel Recommendations• Medical Referral• Evacuation• Repatriation• Return of Mortal Remains• Guarantee of Hospital Admission• Critical Care Monitoring• Care of Minors left unattended due to medical incident• Legal Referrals• Interpreter Referrals• Prescription Transfer of misplaced medication• Personal Cash Advance• 24 Hour Pre-Departure InformationLifestyle Services (Concierge Services)• Basic Concierge Services• Restaurant Referrals and Reservations• General Arrangements such as car & limousine rentals, hotel information and reservations• Information & Referrals to Local City Events and Attractions• Entertainment Arrangements such as concerts, theatre and sporting events• Business Services• Golf Course Referrals• Leisure Activity Information and Assistance• Gift Services• Hard To Find Items• Vehicle Assistance Services• Home Assistance ServicesMasterCard Concierge Services Hotline
China
+86-800-830-9791
Hong Kong
+852-2861-9291
Indonesia
+62-21-7279-2935
Japan
+81-3-3206-1176+0120-118-387 Toll Free
Korea
+82-2-3783-0609
Macau
+853-0800-360
Malaysia
+603-7968-3415
Philippines
+65-6322-2529
Singapore
+65-6322-2538
Taiwan
+886-2-2326-6770
Thailand
+66-2203-9772
MasterCard Global ServiceMasterCard Global Service provides 24-hour assistance on lost or stolen card, emergency card replacement and emergency Cash Advance services. If you need to make purchases or arrange for cash advance, you can receive a temporary card within 2 working days.For assistance, a specially trained Global Service Representative is there to help you 24 hours a day, 365 days a year.
Australia
1800-120-113
China
10-800-110-7309*

10-800-711-7309**
France
0-800-90-1387
Germany
0800-819-1040
Hong Kong
800-966677
Indonesia
001803-1-887-0623
Italy
800-870-866
Japan
00531-11-3886
Korea
0079-811-887-0823
Malaysia
1-800-804594
New Zealand
0800-44-9140
Philippines
1-800-1-111-0061
Singapore
800-1100-113
South Africa
0800-990418
Taiwan
00801-10-3400
Thailand
001-800-11-887-0663
United Kingdom
0800-96-4767
United States
1-800-307-7309
For countries not listed above, Cardholders can call the following telephone number collect to the United States in the event of an emergency: 1-636-722 7111.* China Telecom South (CTS) for all provinces except those listed below.** China Netcom Group (CNG) for Beijing, Tianjin, Hebei, Shanxi, Neimenggu (Inner Mongolia), Liaoning, Jilin, Heilonhijang, Henan, and Shandong Note: Telephone numbers subject to change without notice. When traveling in North America (including all 50 states, the District of Columbia, the U.S. Virgin Islands, Puerto Rico, and Canada), call MasterCard Global Service number at 1-800-307-7309.For additional information, or for country-specific toll-free telephone numbers not listed above, visit the MasterCard Worldwide web site at www.mastercard.com or call collect to 1-636-722-7111.